How do we work at Cardiff Kitchen & Bathroom Store?

OUR AIM

At Cardiff Kitchen & Bathroom Store we have one aim - to provide our customers with outstanding customer service that is unrivalled within the kitchen & bathroom industry.


It can often be difficult to know which type of bathroom fittings and furniture will work in your bathroom.


We can assist you every step of the way to create your dream bathroom. Using the latest design software we can construct a 3D visual of your bathroom to make your vision a reality.


WORKING TOGETHER

We work with you to come up with the very best design that fits your needs.

01

First Contact

Give us a call or head down to the showroom so we can discuss what you are looking for and start the design process.

If you have not got measurements with you, we can book you in for a home visit.

02

Home Visit

A member of our team will pop over and measure up your bathroom. Discuss everything you are looking for and feed this back to the design specialists in the showroom along with the measurements needed for the design.

03

Consultation

Following the home visit, our design specialists will send you a conceptual design along with a quote. If you wish to go further, we will book you in for a consultation to sit down with us and discuss exactly what you want and put this in to reality.

04

Dream bathroom!

Once you are happy with the quote, design and items you have chosen, we will get everything on order for you ready for your installation.


We have a sister company TS heating & Bathrooms who can install your bathroom, but if you have your own installer, we will help you to arrange a home delivery.

Frequently asked questions


What if I don't like the initial design that is sent to me?

Not a problem at all! Our first designs are simply conceptual and you can change the design as many times as you need to get it to where you want it to be. To get it to your dream bathroom!



Do I have to pay for the design or consultation meetings?

Absolutely not! Our designs consultations and 3d designs that are sent to you are totally Free Of Charge.


Why do I need a home visit?

You do not always need a home visit, but we like to pop over to check the measurements and make sure that everything you are purchasing is going to fit properly in to the space. We do not want you experiencing and inconveniences with your installation.



Do I have to have the installation carried out by your sister company? 

No. You are welcome to only use us to supply your materials.





Share by: